CUSTOMS AGENCY Ltd. is committed to protecting the privacy of personal data. All personal data is collected and processed in accordance with the data protection laws of Bulgaria and the European Union.
The present Privacy Policy of CUSTOMS AGENCY Ltd. is based on the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR).
CUSTOMS AGENCY Ltd. is a data controller within the meaning of Regulation (EU) 2016/679 and the Personal Data Protection Act.
Information about the Data Controller:
Name: Customs Agency Ltd.
UIC/BULSTAT: 206392923
Contact details: Nikolay Slivnishki
е-mail: sof@customsagencybg.com
Phone: +359882373738
I. Processing of Personal Data
1. The principles we follow when processing personal data are:
1. We process your data lawfully, fairly, and in a transparent manner.
2. Data processing is based on legal or contractual grounds and does not require prior consent. When the processing of personal data is not a legal obligation or part of a contractual relationship, we will request your explicit consent.
3. We collect only data that is appropriate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
4. We keep the data accurate and up to date.
5. We store the data in a form that allows the identification of the data subject for no longer than is necessary for the purposes for which the data is processed.
6. We process your personal data in a manner that ensures an appropriate level of security, including protection against unauthorized or unlawful access. We have implemented suitable technical and organizational measures to safeguard against accidental loss, destruction, or damage.
7. We are accountable and able to demonstrate compliance with the principles of personal data processing.
1. Personal data is any information relating to you through which you can be identified, such as your name, phone number, email address, location data, and online identifier.
2. Specifically, we may collect the following categories of information:
3.1. Name, home address, email address, phone number, credit/debit card details or other payment information;
3.2. Information about paid and unpaid obligations to cangaroo-bg.com;
3.3. Information regarding your use of our website;
II. Consent
1. If your consent is given within the context of a written declaration that also concerns other matters, the request for consent is presented in a manner that clearly distinguishes it from the other matters, in an understandable and easily accessible form, using clear and plain language.
III. Withdrawal of Consent
1. You may withdraw your consent at any time. Withdrawing consent is as easy as giving it.
It is sufficient to contact us using the contact details provided.
Upon receiving your request, we will cease processing the data for the purpose or purposes for which consent was originally given, unless we have another legal basis to continue the processing, in which case we will inform you promptly.
IV. Purposes of Personal Data Processing
1. We collect and process personal data for the following purposes:
1.8.1. Processing of data of individual customers;
1.8.2. Performing registration on the website;
1.8.3. Carrying out registration for participation;
1.8.4. Advertising of services;
1.8.5. Advertising of products;
1.8.6. Marketing purposes;
1.8.8. Sending informational messages.
1. Categories of individuals:
1.9.1. We process personal data for the following categories of individuals: individual customers.
V. Special Categories of Personal Data (“Sensitive Data”)
1. We do not process special categories of personal data on this website.
VI. Sources from Which We Collect Personal Data
1. We obtain the data from the data subjects themselves or from publicly available sources.
When the data is not obtained from the data subject, we inform them about the source.
When the data is not obtained from the data subject, we inform the data subject of the source.
In addition to the information you provide through various forms, we inform you that we use “Cookies” to optimize and update our website, thereby providing a good and personalized internet service tailored to your needs. The data we receive through the use of cookies on our site never reveals personal information that could identify you.
Cookies are text files that are stored on your digital device and/or retrieved through your browser on the hard drive of the device you are using. They allow user actions or preferences to be “remembered” while browsing the internet. Most browsers support cookies. Users can configure their browsers so that cookies are not stored or are deleted at a certain point.
I. Use of Cookies
1. We use cookies to:
1.1. Remember user preferences;
1.2. Determine how many times a visitor has accessed the website;
1.3. Determine the duration of a visitor’s session on the website.
1. Cookies may also be used for online behavioral targeting, to display advertisements related to something the user has previously searched for.
The use of cookies helps us monitor traffic on our website and analyze how easily our users interact with it. – Google Analytics cookies. These cookies do not provide us with any information about your personal data. They show us which pages of our website you have visited, whether you accessed the site via a mobile or desktop device, and other anonymous data. We also use IP address anonymization with Google Analytics.
We use Facebook Pixel to collect statistical information about visits to our website, which we need for market research purposes. The data collected in this way is anonymous to us, meaning we do not receive any information about the identity of the users.
1. Since the data is stored and processed by Facebook, we provide a link to Facebook’s privacy and data protection policy, as well as the options offered by the platform: https://www.facebook.com/policy.php its products, features, and tools: https://www.facebook.com/about/privacy.
2. Your access to social networks such as Facebook, Google+, YouTube, Instagram, and others requires a separate registration and acceptance of the terms and conditions of those platforms. CUSTOMS AGENCY Ltd. is not responsible for the protection of your personal data when you accept those terms and conditions. Please make sure to read them carefully.
3. We thank you for your trust and assure you that we comply with the requirements for the processing and protection of personal data of individuals, as well as the rules regarding the free movement of personal data.
II. Categories of Recipients of Personal Data
1. CUSTOMS AGENCY Ltd. does not transfer any part or all of the personal data processed after visiting the website to other organizations (recipients).
III. Retention Period of Personal Data
1. We retain your personal data for no longer than necessary for the purposes for which it is processed (until the completion of the auction).
2. After this period expires, we delete and destroy all of your data without undue delay.
3. CUSTOMS AGENCY Ltd. retains personal data that must be kept in accordance with applicable legislation for the legally required period, which may exceed the duration necessary for the purposes for which the data is processed.
IV. Data Security
1. We have implemented appropriate technical and organizational measures to prevent accidental loss, unauthorized access, alteration, or disclosure of personal data. We have established and maintain a Personal Data Protection System. Authorized employees process personal data only based on our instructions and in accordance with their confidentiality obligations. In the event of a personal data security breach, we will promptly follow the procedures outlined in the Data Protection System. Without undue delay, and where feasible—no later than 72 hours after becoming aware of the breach—we will notify the supervisory authority and the data subjects of the data breach.
V. Rights of the data subject
1. Upon request, we will provide you with any information related to the processing of your data in a concise, transparent, understandable, and easily accessible form, using clear and plain language.
2. Your rights regarding the processing and storage of your personal data are:
1.14.1. Right to information and access;
1.14.2. Right to rectification of data;
1.14.3. Right to erasure of data;
1.14.4. Right to restriction of data processing;
1.14.5. Right to data portability;
1.14.6. Right to object;
14.7. Right to file a complaint with the supervisory authority.
3. In case your rights are violated under data protection legislation, you have the right to file a complaint with the supervisory authority:
Commission for Personal Data Protection (CPDP)
Website: www.cpdp.bg
Registered office and management address:
Sofia 1592, Prof. Tsvetan Lazarov Blvd. 2
Данни за кореспонденция:
Email: kzld@cpdp.bg
IMPORTANT! To file a complaint electronically with the CPDP (via CPDP’s email), the complaint must be submitted as an electronic document signed with a qualified electronic signature. The CPDP does not consider complaints scanned and sent to their email that are not signed with a qualified electronic signature.
Changes to the Privacy Policy.
CUSTOMS AGENCY Ltd. may change this Policy at any time. All changes will be promptly communicated to the affected individuals.
