the Terms and Conditions of Use of the website https://customsagencybg.com
I. Subject
Art. 1. These general terms and conditions are intended to regulate the relations between Customs Agency Ltd., UIC 206392923, and the clients, hereinafter referred to as users/customers, of the corporate website – https://customsagencybg.comhereinafter referred to as the "website."
II. Provider Information
Art. 2. Information in accordance with the Electronic Commerce Act and the Consumer Protection Act:
1. Name of the Provider: Customs Agency Ltd.
2. Registered office and address of management/operation: гр. София
3. Correspondence details: +359882373738, e-mail: sof@customsagencybg.com
4. Registration in public registers: UIC 206392923
5. Supervisory authorities:
5.1. Commission for Personal Data Protection
Address: Sofia 1592, Prof. Tsvetan Lazarov Blvd. No. 2,
Phone: (02) 940 20 46
Fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
5.2. Commission for Consumer Protection
Address: 1000 Sofia, Slaveykov Square No. 4A, floors 3, 4, and 6,
Phone: 02 / 980 25 24
Fax: 02 / 988 42 18
Hotline: 0700 111 22
Website: www.kzp.bg
6. VAT Registration Number under the Value Added Tax Act: BG113556941
III. Characteristics of the online store
Art. 3. The website is accessible at the Internet address https://customsagencybg.comthrough which Users have the opportunity to obtain information about the services offered by the website, including the following:
1. To perform lawful actions for browsing the website and using the services for information provision;
2. To make electronic declarations related to the conclusion or execution of contracts with the website through the website’s interface or via external third-party services available on the Internet;
3. To conclude contracts for the purchase, sale, and delivery of services offered by the website;
4. To receive information about new services offered by the website;
5. To review the services, their features, prices, and delivery terms;
6. To be notified of rights arising from the law, primarily through the website’s interface on the Internet;
Article 4. https://customsagencybg.com It informs about the services and guarantees the rights of the Users as provided by law, within the bounds of good faith, accepted practices, and criteria and conditions of consumer or commercial law.
Art. 5. (1) Users enter into a purchase agreement for the services offered by the website through contact with the employees of https://customsagencybg.com
(2) Under the purchase agreement concluded with the Users for goods/services, https……………………………….. undertakes to transfer ownership of the specified goods to the User and to provide the specified services.
(3) Users pay the Provider a fee for the delivered goods/services according to the terms specified on the website and these general terms and conditions. The fee corresponds to the price announced by the Provider.
Art. 6. (1) The User and ……………………………. agree that all communications between them related to the conclusion and performance of the purchase agreement may be conducted electronically and through electronic declarations within the meaning of the Electronic Document and Electronic Signature Act and Article 11 of the Electronic Commerce Act.
IV. Use of the website
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(1) By clicking the button to confirm the general terms and conditions, privacy policy, and cookie policy of https://customsagencybg.com, the User declares that they have read these general terms and conditions, privacy policy, and cookie policy, agree with their content, and undertake to comply with them unconditionally.
V. Special obligations of https://…………………………….. Consumer protection
Art. 8. The rules of this Section VI of these general terms and conditions apply to Users who, based on the data provided for concluding the purchase agreement or during website registration, may be considered consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act, and/or Directive 2011/83/EU of the European Parliament and of the Council dated 25 October 2011.
Art. 9. (1) The main characteristics of the services offered by https://customsagencybg.com are specified in the profile of each service on the website.
(2) The price of the goods/services, including all taxes, is determined by https://customsagencybg.com in the profile of each service on the website.
(3) Users agree that all information required by the Consumer Protection Act may be provided through the website platform interface or via email.
Article 16. (1) https://customsagencybg.com provides services to the consumer after confirming the fulfillment of the requirements for providing information to the consumer in accordance with the Consumer Protection Act.
(2) User and https://customsagencybg.com agree that the requirements under paragraph 1 will be met if the verification is carried out by a person who, under the circumstances, can be reasonably assumed to provide the information to the consumer—the contracting party.
VI. Personal Data Protection
Article 17. (1) https://customsagencybg.com takes measures to protect the User's personal data in accordance with the Personal Data Protection Act.
(2) For reasons of User personal data security, https://customsagencybg.com the data will be sent only to the email address provided by the Users.
(3) https://customsagencybg.com accepts and publishes its Privacy Policy on its website.
(4) Users agree that https://customsagencybg.com has the right to process their personal data necessary for the performance of the contract.
Art. 18. At any time, https://customsagencybg.com has the right to require the User to identify themselves and verify the authenticity of the actions they have performed within the website.
VII. Amendments and Access to the General Terms and Conditions
Art. 19. These general terms and conditions may be amended at any time by https://customsagencybg.com
Art. 20. https://customsagencybg.com publishing these general terms and conditions on the website together with all additions and amendments thereto.
